Click on one of the people below to find out more information.
Joanne Lake, Mercedes-Benz Sales Manager for Viti, has been with the company for over 13 years. It all began when Jim Gray approached her and asked her to run the Business Development Center after successfully managing an internet business herself. Joanne's likeability, positivity, strong work ethic, and sympathetic nature are all traits that make her unique. She always sees the good in everyone around her, and ensures that she treats each person she meets with the utmost respect. On her free days Joanne enjoys socializing and entertaining guests at parties, outdoor sports such as skiing and boating, and being home with her family.
Steve Koertje is Viti's Used Car Manager. He has been with the company for over 30 years and many people at Viti count on his many abilities and experiences to guide them. With his great sense of humor and kind-hearted nature, Steve is a great resource for people to go to when they need guidance on a vehicle. In addition to all of his achievements, Steve is a Master Certified Sales Consultant for Mercedes-Benz. He considers the "solid ride" to be his favorite feature on a vehicle and is one of the many reasons why he touts Mercedes-Benz as the "finest production automobile in the world."
Robert "Bob" Fioravanti, Commercial Vans Sales Manager for Mercedes-Benz at Viti, enjoys helping customers find the right vehicle for their business or recreational needs. He educates his customers how to determine what their needs are, in order to successfully locate or build the correct vehicle. He makes sure to provide honest, concise information on specifications and build times for the vehicles. Bob is well-known to be a gentleman, a reasonable man, and a man of humor. In his free time Bob loves to golf and bike. As a member of the Rhode Island Builders Association, he is also quite skilled in home improvement.
Sarah Avery is Viti's Business Manager for Mercedes-Benz. She has been in the automotive industry for nine years, but has enjoyed learning about cars ever since she was a little girl. She chose Viti because of the company always striving to deliver top-notch service to every customer. Sarah is very enthusiastic, which allows her to connect with customers on a personal level and help them feel special and excited about buying a Benz - Something that most people surely do not get to experience every day. Sarah, along with her friends and family, have all driven luxury brand vehicles before and are all in agreement that Mercedes-Benz is one of the best drives out there. She truly believes in the "Best or Nothing" motto, which allows her to best service the customers she comes in contact with every day.
Aaron Lacasse is Viti's Business Manager for Mercedes-Benz. Although he has only been with Viti for a year, he has already proven to be a valued member of our team. His experience expands much farther than the Mercedes-Benz brand - In the past he's worked with Land Rover and Jaguar, accumulating a total of seven years in the automotive industry. Aaron chose a career at Viti due to our high reputation of delivering great customer service. Because it's important to him, he wanted to make sure he was part of a team that shares his ideal of being willing to do everything they can for customers. He also values safety, something that is a high priority on all Benz vehicles.
Debra "Deb" Gleavey is Viti's Business Manager for Mercedes-Benz. She's previously worked for brands such as Cadillac, Chevy, Buick, and Honda, but after hearing of Viti's great reputation, she chose to pursue a career here. Now, she prides herself on representing "the best of the best," the Mercedes-Benz. What she values most about her position is helping people drive their dream cars. Her favorite vehicle, past or present, is "all of them upon sale." This is an amusing example of Deb's quirky sense of humor, which helps her stand out amongst others. As she likes to say, she wants all of her customers "laughing upon handshake" and confident in their choices to purchase. When Deb is home she enjoys spending time with her daughter, her pride and absolute joy.
Brad Barry, Certified Sales Consultant for Viti, believes Mercedes-Benz is the best engineered automobile ever created. His knowledge, years of experience as a Partner at a dealership, and his strong clientele base are just some of the reasons that he is considered such a valuable asset to the Viti team. Authentic and honest, he hopes his customers leave feeling respected after working with him. In his spare time, he enjoys reading novels, exercising, and relaxing after a good workout.
Gary Garofolo, a Mercedes-Benz Master Certified Sales Consultant, has worked for Viti since 2004. In the past, he has sold brands such as Honda, Lincoln, and Mercury. Before his career began he was a Viti customer, developing an abundance of friendships over the years. The excellent customer service the company brings was one of the deciding factors on Gary deciding to get in the business. He hopes his customers learn enough about the process, the Dealership, and himself to ultimately become part of the Viti clientele.
Greg Forrest is an experienced Master Certified Mercedes-Benz Sales Consultant, and has been with Viti since 1986. Originally from a small town in Connecticut, Greg graduated from Roger Williams University and permanently relocated to Rhode Island to begin his career in sales. What drove Greg to Viti was his wish to sell one of the finest, most premier luxury brands in the world: The Mercedes-Benz. Greg's strengths lie in his ability to adapt, perceive, and change over time, all while remaining relevant and successful in his career.
Kerry Santagata has worked for Viti as a Star Certified Mercedes-Benz Sales Consultant since 2012. She has over 20 years of experience in the automotive industry, particularly in sales and collision repair. Kerry chose Viti because of its proven track record for success and high customer service ratings, along with its respect towards each and every customer. More importantly, she loves having one-on-one interactions with customers - She is able to provide them with the confidence and clarity to know what they are purchasing. When Kerry is not providing her clients with the best customer service experience, she enjoys motor crossing, reading, and cooking.
Jon Lehane is a Star Certified Mercedes-Benz Sales Consultant. He is very experienced in the automotive industry, and has accumulated over fifty 5-Star Reviews that are a true testament to his skills in customer satisfaction and service. Well known for his witty personality and fun loving charisma, he enjoys meeting the many interesting people who visit our dealership. He prides himself on his ability to form long lasting relationships with his customers and give them the product knowledge they need to make an informed decision. Jon is an advocate for his customers and wants them to know that he is working for them. Ensuring his customers are happy and well-satisfied is Jon's central goal. When Jon is not at work, he enjoys spending time at the beach or playing tennis with his family and friends.
Angelo Gutierrez, Certified Sales Consultant for Viti, comes from a background of over 10 years in the automotive industry. Angelo views Mercedes-Benz as the "epitome of luxury" and strives to do his best to be the best so he can deliver the best customer experience. When asked what sets him apart from other salespeople, his answer is his "honesty, transparency, and hard work." He was once featured in the Herald News automotive section for those exact traits, so you can be assured that he is always bringing this to the sales floor. He prides himself on providing top-notch customer service and establishing solid relationships with his customers. When Angelo is not making people happy he is out running in marathons, going on spontaneous trips, and skiing.
Sean P. Gebert, notorious for his dry humor yet subtly sweet disposition, is Viti's Certified Sales Consultant for Mercedes-Benz. He chose to sell Mercedes-Benz because it's a car known for innovation, safety, and reliability. What makes Sean truly unique is his rare ability to empathize with his customers' stories - He always tries to put himself in their shoes. Sean's potential to succeed is only as strong as the company he works for, and that is why Viti has and always will be a great fit for him. He once worked for Jaguar as the Sales Manager and won the 2013 Jaguar Sales Manager Guild Award, making him one of the top 8 Sales Managers in the USA at that time. He wants his customers to walk away thinking that he's different than the next guy, that he has vision and is looking to build long-term relationships. In his daily life when he's not working, you can find Sean boxing, watching or playing sports, hanging out with his friends, and spending quality time with his family.
Rob Robertson started out as a Business Development Coordinator and Internet Sales Associate, however in a short amount of time he has become a Certified Sales Consultant due to his dedication and great customer service skills. Rob has always had an enduring passion for cars and drives both a 1998 E430 Mercedes-Benz, and a 1961 MGA. One reason he chose to work for Viti is because of the company's preeminent reputation. Rob describes himself as a people person, and he loves meeting new people, and finds their different stories fascinating. He has an entrepreneurial background and a spirit for the industry that's hard to find anywhere else. He was awarded first place at the High Point University Business Plan Competition and was a 20 Under 20 Thiel Fellowship Nominee. In his spare time, Rob's hobbies include sailing and beekeeping.
Chanthy Om is a Certified Sales Consultant for Mercedes-Benz. Although he is new to the Viti group, he has been in the automotive industry for eighteen years and brings the knowledge of different brands with him. He touts Mercedes-Benz as the leader in luxury vehicles, well known all over the world - He wanted to be a part of it, with a team that is known as the best customer service in the auto business. Chanthy enjoys meeting new people and helping them attain their goal of purchasing a Mercedes. After an appointment with him, Chanthy hopes his customers will leave with three things - A handshake, a car sale, and a new friend.
Jim Aspry, classic car enthusiast and Master Certified Mercedes-Benz Sales Consultant, began his career in the automotive industry in 2003. Experienced and meticulous, Jim is more than capable of meeting his clients' expectations. Jim, once a former Viti customer, understands the value in developing lasting relationships and maintaining customer loyalty. His love for Mercedes-Benz is one of the many reasons he enjoys educating his customers on why it is the most sought after Automobile Brand worldwide. Although he is the owner of a beautifully polished 1995 E320 Cabriolet, his favorite Mercedes-Benz Model is the luxurious S-Class. During his free time, Jim enjoys finding cars to add to his classic car collection and landscaping.
Britnie Blythe Paquette is Viti's BDC Associate for Mercedes-Benz. Although she is new to the automotive industry, Britnie brings over twelve years of customer service to the table. This allows her to use her skills to help both customers and those on her team within the company. She hopes that after meeting with her, customers take away a feeling of personal worth and that all of their needs have been met. Britnie is a warm and welcoming person, which will make anyone feel comfortable with reaching out to her at any time. Outside of work, she teaches a wide variety of dances to others - Putting her twenty-five years of training to perfect use.
